Terms & Conditions

Last updated: January 2025

Welcome to ChatZone! These Terms and Conditions ("Terms") govern your use of our AI chat platform and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing our website, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

2. Description of Service

ChatZone provides access to multiple AI models through a unified chat interface, including but not limited to:

• ChatGPT, Claude, Gemini, and other AI models
• Side-by-side comparison of AI responses
• Custom project management and system instructions
• Image analysis and document processing capabilities
• Prompt enhancement and optimization tools

3. User Accounts and Registration

Account Creation

• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the confidentiality of your account credentials
• You must be at least 13 years old to create an account
• One account per person - multiple accounts are prohibited

Account Responsibilities

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use
• You must keep your contact information up to date

4. Acceptable Use Policy

You agree to use our services only for lawful purposes and in accordance with these Terms. You are prohibited from:

5. Subscription Plans and Payment

Available Plans

• Free Plan: Limited access with advertisements
• Starter Plan: $5/month - 1.5M tokens
• Pro Plan: $10/month - Enhanced features
• Premium Plan: $15/month - Full access

Payment Terms

• Subscriptions are billed monthly or annually
• All payments are processed securely through third-party providers
• Prices are subject to change with 30 days notice
• Refunds are not provided for unused portions of subscriptions

6. Content and Intellectual Property

Your Content

You retain ownership of content you create using our services. However, by using our services, you grant us a limited license to:

• Process and analyze your content to provide our services
• Store your content for service delivery
• Use anonymized data for service improvement

Our Content

All rights, title, and interest in our platform, including software, design, and content, remain our property. You may not:

• Copy, modify, or distribute our proprietary content
• Use our trademarks or logos without permission
• Reverse engineer our software or algorithms

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points include:

• We collect only necessary information to provide our services
• Your chat data is encrypted and stored securely
• We do not sell your personal information to third parties
• You can request deletion of your data at any time

8. Service Availability and Modifications

Service Availability

• We strive for 99.9% uptime but cannot guarantee uninterrupted service
• Maintenance windows will be announced in advance when possible
• We are not liable for service interruptions due to circumstances beyond our control

Service Modifications

• We may modify or discontinue features with reasonable notice
• Significant changes will be communicated via email or platform notifications
• Continued use after changes constitutes acceptance of new terms

9. Limitation of Liability

10. Termination

Termination by You

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• You can delete your account through your account settings

Termination by Us

• We may suspend or terminate accounts for Terms violations
• We may discontinue services with 30 days notice
• We reserve the right to refuse service to anyone

11. Dispute Resolution

Any disputes arising from these Terms or your use of our services will be resolved through:

• First: Good faith negotiation between parties
• Second: Mediation through a neutral third party
• Finally: Binding arbitration in accordance with applicable rules

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles. Any legal action must be brought in the courts of [Your Jurisdiction].

13. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will:

• Post the updated Terms on our website
• Send email notifications to active users
• Display prominent notices in our application
• Provide at least 30 days notice for material changes

14. Contact Information

By using ChatZone, you acknowledge that you have read and understood these Terms and Conditions.